The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Unfortunately, we cannot accept returns on sale items or gift cards. Clothing that is washed or worn is non-refundable. Undergarments and swim wear are non-refundable. Please visit corresponding manufacturer’s web sites or call us for qualifying information.
Some manufacturers may offer a money-back guarantee.
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Books with CD’s or disks must be intact for a refund or exchange. If the seal is broken a refund or exchange will not be accepted. No refund on all Software if shrink wrap or security seals are broken. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.īooks in plastic or shrink wrap packages may not be refunded if opened. You can always contact us for any return question at and issues Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
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